During one of the Oracle Financials implementation projects, one of our testing specialists was involved in conducting functional and technical testing based on the specifications documented by functional and process experts. On this long term project, the testing specialist picked up a strong understanding of the organization’s business processes. In addition, he also developed a rapport with the business users.
Our testing specialist expressed his desire to transition to a functional role. The problem was justifying the new role given the fact he had no prior experience with functional analysis.
Our resource manager sat down with the test specialist to document his domain knowledge as it pertained to that particular organization. In addition, we also guided him to map some business processes that helped highlight his understanding of the functional analysis and his documentation skills. Our dedicated account manager then took this information and worked with the client organization to justify the transition.
As a result we were able to retain the domain knowledge and helped this individual transition to a new role. Because of his knowledge of the processes and the intricacies of the implementation, the transition was seamless and was fruitful for the client organization as well.